Commission Term of Service - Policy

Thank you for your interest in my commission services. By commissioning me, you agree to the following terms and conditions. Please read them carefully.

1. DELIVERABLES

Each commission package includes a comprehensive set of assets designed for streaming or game development:

  • Background (BG): The primary environment or setting.

  • Foreground Assets (FG): Individual elements placed in front of avatars (e.g., desks, peripherals, food items, etc.).

  • Dynamic Animation: Simple loopable animations to bring the scene to life.

Delivery Format: All files will be delivered via a Google Drive link containing:

  • Project Archive: A .RAR file containing all project assets for easy downloading.

  • Animation: Loopable MP4 files of the dynamic assets.

  • Static Images: High-resolution PNG and JPG preview files.

  • Preview: An MP4 preview of the final composition.

2. PAYMENTS

  • Platform: All commissions initiated through VGen will be processed and paid via the VGen platform.

  • Consultation: Specific requests or custom quotes will be discussed and agreed upon before the start of the project.

3. REVISIONS

  • Draft Phase: Major revisions to layout, composition, and design should be requested during the sketching/drafting stage.

  • Final Phase: Once the final piece is delivered, the client is entitled to minor adjustments (e.g., color correction or small detail fixes). Extensive redesigns at this stage may incur additional fees.

4. DEADLINES & DELIVERY

  • Standard Turnaround: If no specific deadline is requested, the typical production time is 2–3 months, depending on the current work queue.

  • Hard Deadlines: If you require the assets by a specific date, please state this clearly at the start of the commission. I will confirm if the deadline is feasible before accepting the project.

5. USAGE & INTELLECTUAL PROPERTY

  • Ownership: The Client holds full ownership rights to the commissioned assets upon final payment.

  • Commercial Use: Assets may be used freely for commercial purposes, including but not limited to streaming, merchandise, and game development.

  • Artist Rights: I reserve the right to display the commissioned work in my professional portfolio and on social media for promotional and showcase purposes. If the work must remain private for a specific period (e.g., until a debut), please notify me in advance.

6. REFUND POLICY

  • Phase One: A full refund may be requested during the initial sketching/drafting phase.

  • Final Phase: Once the final draft has been approved and I have moved into the final production/delivery stage, no refund requests will be accepted.

7. COMMUNICATION

For inquiries, updates, or technical support, you may contact me via:

  • VGen Messaging (Preferred)

  • Email

  • Official Social Media Channels